The EQC mediation service, which started this week, will only be open to those offered mediation by EQC as a way to resolve differences.
AMINZ, the independent organisation running the service, does not decide which cases will be offered mediation.
EQC will signal the mediation offer by sending an Agreement to Initiate Mediation Process. This document when signed will be returned to EQC, who will advise AMINZ who then contacts you and help you to register for mediation.
To register you will need the claim number/s relating to the offer of mediation. If your claim is “over cap”, you will need to advise your insurer/insurance company.
https://www.eqcmediation.org.nz/Category?Action=View&Category_id=604
